Email Us
"You’ve helped me through a difficult time, I'll always be grateful to you. It was very easy to contact you."
We are currently experiencing some technical issues with some of the forms on our website. We are resolving this at the earliest opportunity.
In the meantime, if you live or work in Gateshead and need advice or information, you can still contact us for advice. To get advice by email, please send an email covering your request to 'advice@citizensadvicegateshead.org.uk'.
Please provide in the email your first name, last name, email address and details of your enquiry. The information you give us will form the basis of the advice we are able to give, so consider the most important parts of your issue before requesting advice. An adviser will get back to you within 2 working days. Our initial response will be by email unless you tell us you want something different.
We will always treat your personal details with the utmost care, in line with our Privacy and GDPR policies. Your data is sent direct to our advice services team, and will be securely stored for seven days on this site before it is deleted. If you require a copy of this information, please make a copy before pressing 'send'.
Alternatively, please see the options below for our webchat services. Click the option that is appropriate to your issue to discuss your issue with a trained adviser.
Please give us your views about the service that you received.
What did we do well?
Was there anything that you feel we could have done differently?
We welcome your feedback, and will review it as part of our ongoing aims to develop and shape our service, and for the service to continue to improve”.
Please complete the form below:
Main office
