Accreditations and Endorsements

For more than six decades we have helped thousands of people to move forward at times of upheaval and uncertainty. Although the challenges being faced are changing, we continue to provide a valuable free and impartial service that you can trust. 
"In a time of crisis and uncertainty you became a beacon and huge support ... a lifeline in fact."
SQM Specialist Quality Mark

The SQM Specialist Quality Mark is awarded by the Legal Aid Agency to organisations that provide specialist legal advice

Read More
AQS Advice Quality Standard

Giving excellent advice is core to our aim to help people to know and understand their rights and responsibilities.

Read More
Mindful Employer Quality Award

We are committed to creating a supportive and open culture where colleagues are able to talk about mental health

Read More
ISO 9001 Quality Mark Award

Our ISO 9001 award evidences our commitment to improving our processes

Read More
ISO 27001 Quality Mark Award

The safety of your personal information is critical to the maintenance of our high standards

Read More
Contractors H&S Assessment Scheme

The health and safety of our staff and clients is of the utmost importance to us.

Read More
Citizens Advice Gateshead Updates
We will keep you up-to-date with exciting developments within the charity, the impact of our work and opportunities to help us create a fair society for all, with lives well lived.
© 2020-21 Citizens Advice Gateshead 
Company limited by guarantee registered in England and Wales 2631064 and registered Charity 1020565. VAT Number 733994300. Registered office The Davidson Building, Swan Street, Gateshead, NE8 1BG
facebook-squarelinkedin-squarephonetwitteryoutube-playinstagram linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram