Helping an estranged 17-year old avoid street homelessness


Sophie was 17 years old. She had left their parents' home due to a breakdown in their relationship and had spent months moving between the homes of various relatives but needed help securing somewhere suitable to live.

She was in further education and wanted some security to enable them to continue with their course. She also needed assistance with income now that they were estranged from their parents.

What we did

We spoke with advised Sophie about their entitlement to benefit, as a child estranged from their parents, and we assisted her to make a claim for Universal credit. We advised her about her housing rights and status and referred her to the local authority for a housing/social services assessment.

At a point where Sophie became 'roofless homeless' and was unable to secure emergency accommodation, we accessed a source of grant funding and paid for emergency hotel accommodation whilst we continued to work with social services. They referred Sophie to supported housing and she was offered a place there, alleviating her homelessness.

Sophie now has an income, accommodation, and a support worker. She will get the help she needs to move on to independent accommodation when she is ready to do so.

[Names in this case study have been changed]

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