For more than six decades we have helped thousands of people to move forward at times of upheaval and uncertainty. Although the challenges being faced are changing, we continue to provide a valuable free and impartial service that you can trust. 
"In a time of crisis and uncertainty you became a beacon and huge support ... a lifeline in fact."
Fuel Poverty - the Cold, Hard Facts

What is Fuel Poverty? by Molly Hall, Research and Campaigns volunteer A household is said to be in ‘fuel poverty’ […]

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Buying Something Online? How to be a #SafeShopper

Every year National Consumer Week raises awareness of issues consumers are having across the country, and the protections and resources […]

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Scams Awareness 2020 - Identifying Scams

Scams are crimes that can happen to anyone. We can all take a stand to help stop them. Our Scams […]

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Scams Awareness 2020 - Coronavirus Scams

Scams are crimes that can happen to anyone. We can all take a stand to help stop them. Our annual […]

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How to contact an energy adviser

Are you, or someone you know, having problems with your gas or electricty? Do you think you are about to […]

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Local drop-in service update

To make sure that we are able to support the people of Gateshead as fully as possible through the COVID-19 […]

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Coronavirus - Your rights as a consumer

What are your rights as consumers in the light of the coronavirus pandemic? Citizens Advice has issued the following information […]

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Big Energy Saving Week 2020

Millions of people are paying over the odds for their energy bills. This Big Energy Saving Week, we’re encouraging you to make a BIG difference by making a handful of changes

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Top Ten Tips to Avoid Scammers

62% of people in the North East report that they have been contacted by a scammer in the last two years. Be #scamaware

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Dealing with Holiday Travel Problems

Knowing your rights when things go wrong on your holiday is essential. Get our top tips here.

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Citizens Advice Gateshead Updates
We will keep you up-to-date with exciting developments within the charity, the impact of our work and opportunities to help us create a fair society for all, with lives well lived.
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Company limited by guarantee registered in England and Wales 2631064 and registered Charity 1020565. VAT Number 733994300. Registered office The Davidson Building, Swan Street, Gateshead, NE8 1BG
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