For more than six decades we have helped thousands of people to move forward at times of upheaval and uncertainty. Although the challenges being faced are changing, we continue to provide a valuable free and impartial service that you can trust. 
"In a time of crisis and uncertainty you became a beacon and huge support ... a lifeline in fact."
Citizens Advice publish Life Through Lockdown report

National membership organisation Citizens Advice has published its 'Life Through Lockdown' report, detailing the changes that have happened to the […]

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Information on vaccination whilst fasting and during Ramadan

Information has been published by the British Islamic Medical Association outlining the position regarding vaccination, Ramadan and fasting. They also provide a library […]

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We're racing to keep up with surging demand for advice from local residents

  As the effects of the lockdown and the harsh winter weather take their toll, Citizens Advice Gateshead is reporting […]

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Lockdown Changes to Jobcentre Opening Times

We have been notified of these changes to the opening hours of local jobcentres, which come into effect from Monday 18th January. To help keep […]

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Phishing: What it is and how to avoid it.

As a result of the COVID-19 lockdown and the rapid increase in people working from home, there has been a […]

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Scams Awareness 2020 - Coronavirus Scams

Scams are crimes that can happen to anyone. We can all take a stand to help stop them. Our annual […]

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Addiction in Lockdown - Gambling in Lockdown

In our third article on gambling during lockdown, Gambling Support Lead Evan Hook looks at help for those dealing with addiction

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Changes in Motivation  - Gambling in Lockdown

To fully understand human behaviour, it’s important that ask the right questions

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Coronavirus - Stop Loan Sharks

There are many who see this pandemic as an opportunity to take advantage of the most vulnerable in our communities, […]

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Coronavirus and your wellbeing

    There is no doubt that we are currently living through a hugely difficult time, so it’s important that […]

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Domestic Abuse – help is available right now

Northumbria Police want people who are facing domestic abuse during the pandemic to know that support is still available, and […]

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How to contact an energy adviser

Are you, or someone you know, having problems with your gas or electricty? Do you think you are about to […]

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Advice can change lives says CEO of Citizens Advice Gateshead

Alison Dunn, Chief Executive of Citizens Advice Gateshead, reports on the changing picture of the nation's concerns through the coronavirus […]

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How we are keeping phone services open

Citizens Advice Gateshead has relocated their entire workforce to ensure the coronavirus doesn’t stop them in their mission to help […]

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Moving Online – Gambling in Lockdown

The gambling industry as a whole includes far more activities than we may initially think of. When we think of […]

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Coronavirus - Be aware of COVID-19 scammers

Events such as the recent floods and the coronavirus outbreak, sadly, bring out the scammers and fraudsters. They will do […]

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Coronavirus - Latest Advice and Guidance

As the situation with the Coronavirus pandemic continues to evolve, more guidance is coming out from Government regarding fighting the […]

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Coronavirus - Guidance in different languages

Guidance on social distancing for everyone in the UK, including children, and protecting older people and vulnerable people, is now […]

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Local drop-in service update

To make sure that we are able to support the people of Gateshead as fully as possible through the COVID-19 […]

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Coronavirus - Your rights as an employee

What are your rights as employees in the light of the coronavirus pandemic? Citizens Advice has issued the following information […]

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Coronavirus - Your rights as a consumer

What are your rights as consumers in the light of the coronavirus pandemic? Citizens Advice has issued the following information […]

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Coronavirus - what it means for you

Currently, the spread of coronavirus, also known as COVID-19, in the UK has been limited, but the situation is changing […]

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Citizens Advice Gateshead Updates
We will keep you up-to-date with exciting developments within the charity, the impact of our work and opportunities to help us create a fair society for all, with lives well lived.
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Company limited by guarantee registered in England and Wales 2631064 and registered Charity 1020565. VAT Number 733994300. Registered office The Davidson Building, Swan Street, Gateshead, NE8 1BG
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