New partnership announced with Big Energy Saving Network

Energy price cap rises

As OFGEM announces the energy price cap increase - effective on October 1st -  which will effectively raise the energy bills of thousands of households on pre-payment meters by up to £153 a year and £139 for those on variable tariffs.

It is imperative that householders receive expert advice about saving money by switching suppliers or moving to a different tariff.

The OFGEM website has a list of switching sites that are recommended under the OFGEM Code of Confidence

The Consumer Service helpline (0808 223 1133) gives impartial advice and can help if you're under threat of disconnection

Citizens Advice Gateshead announces new partnership with Big Energy Saving Network

To increase our ability to deliver crucial advice in this area, we are joining the Big Energy Saving Network so that we can reach out to local residents who would otherwise not have sought energy advice, providing awareness-raising sessions and assisted self-help to support them to make positive changes.

We have also secured funding to deliver detailed energy advice to 120 consumers who are identified as being at risk of fuel poverty. We will also be delivering training to frontline workers throughout the region who work closely with consumers who are in fuel poverty or at risk of fuel poverty

Working through our community hubs and with other local partners such as Age UK we will be able to make sure that people are staying warm this winter.

If you would like to speak to an adviser about your energy issues, click here


Citizens Advice Gateshead Updates
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