Here for Everyone

We can all face problems that seem complicated or intimidating. At Citizens Advice Gateshead we believe no one should have to face these problems without good quality, independent advice. When we say we're here for everyone, we mean it. Our aim is always to give you the knowledge and confidence you need to find your way forward, whoever you are and whatever your problem.

Can we do better?

We want everyone who uses Citizens Advice Gateshead advice services to be happy with the service we provide. That’s why, if you think we can do better, we want to hear from you no matter how big or small the issue is. Often we’ll be able to put things right, and on the occasions that we can’t, we will learn from your feedback to help us do better in the future. 

We promise to deal with every complaint quickly, professionally and confidentially. We would encourage you to speak to the manager on duty as they will often be able to solve the problem straight away. If they can’t, or you’re still not happy, you can make a formal complaint which will be investigated on your behalf.

Latest News & Events

Big Energy Saving Week 2020

Millions of people are paying over the odds for their energy bills. This Big Energy Saving Week, we’re encouraging you to make a BIG difference by making a handful of changes

Notice of Annual Public Meeting

NOTICE IS GIVEN that the Annual Public Meeting of Citizens Advice Gateshead will be held in The Davidson Building, Swan Street, Gateshead NE8 1BG at 4.00pm on Thursday 30th January 2020

Citizens Advice Gateshead Updates
We will keep you up-to-date with exciting developments within the charity, the impact of our work and opportunities to help us create a fair society for all, with lives well lived.
© 2019 Citizens Advice Gateshead 
Company limited by guarantee registered in England and Wales 2631064 and registered Charity 1020565. Registered office The Davidson Building, Swan Street, Gateshead, NE8 1BG
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