Volunteer Programme Supervisor


Are you passionate about the potential of volunteering? 

We are on the lookout for an important new addition to our team - a Volunteer Programme Supervisor who has a real passion to build the charity’s volunteering programme. We already benefit from the contribution of some amazing volunteers who make a huge contribution to our work, so we now want to build on this success, making our volunteer programme bigger, better and higher impact than ever before.

If you think you have the knowledge of volunteering to help us to achieve this goal, and you have the experience of unlocking people’s potential to make volunteering a viable development pathway for our community, this could be the perfect role for you. 

As a key member of our People Team, reporting to the People Development Manager, you will be involved in growing our volunteering opportunities through partnering internal stakeholders to identify their volunteering needs to complement our workforce, identifying opportunities for volunteers to improve their job prospects through volunteer placements with us, and promoting the benefits of volunteering in the local community.  

With the support of a small team, you will take personal responsibility for the recruitment, training (accredited and non-accredited), development and retention of volunteers throughout the charity to enable us to increase our capacity to deliver services to local residents, assure a positive and developmental experience for volunteers and staff, and evaluating the impact of volunteering on the charity, the volunteers and the broader community. You’ll also be involved in designing and developing robust policies and managing the day to day activities of a Volunteer Coordinator and Volunteer Trainer. The role may also involve project management of grant-funded projects associated with volunteering, ensuring that the outcomes and reporting are managed in line with funders’ requirements. 

We have a vision at Citizens Advice Gateshead to make volunteering a model of good practice across the charitable sector so if you feel you have the skills and experience to help us on that journey please request an application pack for further information and details of how to apply. 

Please note that this position is subject to availability of funding. The initial appointment will be for 6 months with a view to extension subject to funding.

If this sounds like you, please get in touch for an application pack to find out more about the charity, the role and how to apply.

Annual Salary

£24,000 - £26,603.43 (depending on experience)


37 hours per week (TOIL policy applies to this post)


22 days per annum plus bank holidays

Closing Date

9am Monday 5th October

Please email for an application pack recruitment@citizensadvicegateshead.org.uk

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