Citizens Advice Gateshead is the North East Charity of the Year

 

We are delighted to announce that Citizens Advice Gateshead was awarded 2022 North East Charity of the Year, at the North East Charity Awards.

The North East Charity Awards, which are organised by The Journal and their sister paper on Teesside, celebrate the best of the region’s voluntary sector. The other nominees for the prize were the Great North Air Ambulance, the Hospital of God at Greatham and Oasis Community Housing.

Alison Dunn, Chief Executive Officer said at the event "It’s been an incredibly difficult few years. We’ve been at the heart of the pandemic and now we’re facing cost of living crisis. This is fantastic. To have that work recognised and to be able to say to our staff all of what they’ve done, all of those sacrifices they’ve made, have been recognised is hugely rewarding. I’m absolutely delighted.”

Barry Taylor, Chair of Trustees added "Our charity goes from strength to strength and I see these awards, which will significantly raise our profile across the North East and beyond as a key stepping stone towards helping us achieve our ambitious plans, to further extend our reach and support for the many people locally, regionally and nationally who need our help, and our vision of a fair society for all with lives well lived."

Our social enterprise, Society Matters cic was also Highly Commended in the Outstanding Social Enterprise category, making it a bumper night for the charity.

Top left - Heather Lee (Chair - Society Matters, Vice-Chair - CAG), Barry Taylor (Chair - CAG, Board member - Society Matters).
Bottom Left - Neil Gow (Strategy and Research Manager - CAG), Heather Lee, Alison Dunn (Chief Executive Officer, CAG).
Centre - Alison Dunn and Barry Taylor.
Right - the Awards!

Our opening times

For our main office:
Monday to Friday
9am to 5pm
Saturday to Sunday
10am to 4pm

What do we cover?

We cover much more than benefits, and we know you may be dealing with more than one issue. Knowing where to go for help isn't always easy, so use our handy guide to see if your issue might be covered.
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How to find us

Main office
The Davidson Building,
Swan Street,
Gateshead,
NE8 1BG

Hubs in the region

Although we're based in central Gateshead, we run drop-in services across the region. Find out the nearest to you and see where and when you can get the advice you need:
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This Is The North podcast

This Is The North is a podcast featuring expert guests discussing why the poverty gap matters and celebrating the North's creativity in tackling this issue. Hosted by Alison Dunn, our Chief Executive and a dedicated social justice advocate.
Find out more and listen now!

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© 2026 Citizens Advice Gateshead 
Company limited by guarantee registered in England and Wales 2631064 and registered Charity 1020565. VAT Number 484972535. Registered office The Davidson Building, Swan Street, Gateshead, NE8 1BG. Citizens Advice Gateshead ar regulated by the Financial Conduct Authority (FCA). Reference number: 617611
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