Welcome to Citizens Advice Gateshead

For more than six decades we have helped thousands of people to move forward at times of upheaval and uncertainty. Although, over time, some of the challenges people face are changing, we continue to provide valuable, free and impartial advice and information that you can trust. 
"In a time of crisis and uncertainty you became a beacon and huge support ... a lifeline in fact."

Get Advice

Getting up to date, free and impartial advice, information and guidance through Citizens Advice Gateshead is easy. You can rest assured that we will always do our best to shape the service around your individual needs. Call or email our Adviceline to get help, find the information you need on our online advice hub, or drop in to talk things through.

Latest News and Events

Getting your spending habits on track in 2022

We keep seeing on the news that our bills could be going up soon. It’s making us really worried, especially […]

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Let's Talk About Dementia - Free Online Training for Support Professionals (New Dates Added)

With the generous support of the Sir James Knott Trust, we are able to bring community and voluntary sector organisations across Gateshead and Newcastle this unique free online training. If you are supporting people facing dementia, or their families, this training will help.

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What do to when something goes wrong with an online delivery

I’m a bit anxious about going out into shops at the moment so I want to do more shopping online, […]

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How we have helped people in Gateshead

How we helped Abdul claim compensation for disability discrimination in the workplace

How we helped Abdul claim compensation for disability discrimination in the workplace Our Civil Legal Advice Discrimination service deals with […]

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How we helped Sandra get the right support for her disabilities

  For people with a disability, the paperwork required to access the support they need can be daunting. In this […]

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How we helped Bryan get back on his feet

Bryan (name has been changed for anonymity) initially came to us for help with making a subject access request - […]

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Company limited by guarantee registered in England and Wales 2631064 and registered Charity 1020565. VAT Number 733994300. Registered office The Davidson Building, Swan Street, Gateshead, NE8 1BG