Welcome to Citizens Advice Gateshead

For more than six decades we have helped thousands of people to move forward at times of upheaval and uncertainty. Although, over time, some of the challenges people face are changing, we continue to provide valuable, free and impartial advice and information that you can trust. 
"In a time of crisis and uncertainty you became a beacon and huge support ... a lifeline in fact."

Get Advice

Getting up to date, free and impartial advice, information and guidance through Citizens Advice Gateshead is easy. You can rest assured that we will always do our best to shape the service around your individual needs. Call or email our Adviceline to get help, find the information you need on our online advice hub, or drop in to talk things through.

Coronavirus Updates

Phishing: What it is and how to avoid it.

As a result of the COVID-19 lockdown and the rapid increase in people working from home, there has been a […]

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Scams Awareness 2020 - Coronavirus Scams

Scams are crimes that can happen to anyone. We can all take a stand to help stop them. Our annual […]

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Addiction in Lockdown - Gambling in Lockdown

In our third article on gambling during lockdown, Gambling Support Lead Evan Hook looks at help for those dealing with addiction

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Changes in Motivation  - Gambling in Lockdown

To fully understand human behaviour, it’s important that ask the right questions

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Coronavirus - Stop Loan Sharks

There are many who see this pandemic as an opportunity to take advantage of the most vulnerable in our communities, […]

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Coronavirus and your wellbeing

    There is no doubt that we are currently living through a hugely difficult time, so it’s important that […]

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Latest News and Events

Citizens Advice Gateshead warns people to think before borrowing

In the face of job losses and financial uncertainty, high-interest loans present a big risk to vulnerable families looking at […]

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Volunteer Programme Supervisor

  Are you passionate about the potential of volunteering?  We are on the lookout for an important new addition to our team - a Volunteer Programme […]

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Worried about money? Breathe easy - think MASK

If your financial circumstances have changed as a result of the COVID-19 pandemic, maybe because of job loss, changes to […]

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Citizens Advice Gateshead Updates
We will keep you up-to-date with exciting developments within the charity, the impact of our work and opportunities to help us create a fair society for all, with lives well lived.
© 2020 Citizens Advice Gateshead 
Company limited by guarantee registered in England and Wales 2631064 and registered Charity 1020565. VAT Number 733994300. Registered office The Davidson Building, Swan Street, Gateshead, NE8 1BG

Coronavirus Update

Citizens Advice Gateshead’s local drop-in services are closed however please use our digital and telephone advice services which are fully operational.

If you live or work in Gateshead …

You can get in touch by email and one of our local advisers will get back to you. Click here to get in touch by email.

Call 0191 4785100 - this is not an Adviceline, but our staff will arrange a callback from one of our expert advisers within 2 working days.

If you are worried about your money, call 0191 490 4248 to speak to one of the advisers on our dedicated debt advice helpline

You can also call our local Adviceline on 0300 3309 035.

If you live or work outside of the Gateshead area please call the national Citizens Advice Adviceline free on 08001448848 and Textphone 08001448884

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