Welcome to Citizens Advice Gateshead

For more than six decades we have helped thousands of people to move forward at times of upheaval and uncertainty. Although, over time, some of the challenges people face are changing, we continue to provide valuable, free and impartial advice and information that you can trust. 
"In a time of crisis and uncertainty you became a beacon and huge support ... a lifeline in fact."

Get Advice

Getting up to date, free and impartial advice, information and guidance through Citizens Advice Gateshead is easy. You can rest assured that we will always do our best to shape the service around your individual needs. Call or email our Adviceline to get help, find the information you need on our online advice hub, or drop in to talk things through.

Latest News and Events

Lockdown Changes to Jobcentre Opening Times

We have been notified of these changes to the opening hours of local jobcentres, which come into effect from Monday 18th January. To help keep […]

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Covid-19’s impact on the seasonal rise in energy issues

Big Energy Saving Winter 2020/21 –  Covid-19’s impact on the seasonal rise in energy issues.   by Molly Hall (Research and Campaigns […]

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Notice of Annual Public Meeting

NOTICE OF ANNUAL PUBLIC MEETING Citizens Advice Gateshead NOTICE IS GIVEN that the Annual Public Meeting of Citizens Advice Gateshead […]

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View all News and Events »

Coronavirus Updates

Lockdown Changes to Jobcentre Opening Times

We have been notified of these changes to the opening hours of local jobcentres, which come into effect from Monday 18th January. To help keep […]

Read More
Phishing: What it is and how to avoid it.

As a result of the COVID-19 lockdown and the rapid increase in people working from home, there has been a […]

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Scams Awareness 2020 - Coronavirus Scams

Scams are crimes that can happen to anyone. We can all take a stand to help stop them. Our annual […]

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Volunteer

Join an amazing team of people doing amazing things. Only you know why you would volunteer, but for a few hours each week you could achieve that, and so much more.
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Fundraise

Citizens Advice Gateshead is an independent charity that relies on fundraising to deliver local services that transform people's lives. Every pound you raise for us will make a difference.
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Citizens Advice Gateshead Updates
We will keep you up-to-date with exciting developments within the charity, the impact of our work and opportunities to help us create a fair society for all, with lives well lived.
© 2020 Citizens Advice Gateshead 
Company limited by guarantee registered in England and Wales 2631064 and registered Charity 1020565. VAT Number 733994300. Registered office The Davidson Building, Swan Street, Gateshead, NE8 1BG
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Coronavirus Update

If you live or work in Gateshead …

You can book a call from an adviser, or drop off your paperwork, by coming down to our Gateshead office between 9.00-5.00, Monday to Friday. Strict Covid-19 secure measures are in place in our building.

You can also get in touch by email and one of our local advisers will get back to you. Click here to get in touch by email.

Call 0191 4785100 - this is not an Adviceline, but our staff will arrange a callback from one of our expert advisers within 2 working days.

If you are worried about your money, call 0191 490 4248 to speak to one of the advisers on our dedicated debt advice helpline

You can also call our local Adviceline free on 0808 278 7902

If you live or work outside of the Gateshead area please call the national Citizens Advice Adviceline free on 08001448848 and Textphone 08001448884

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