Welcome to Citizens Advice Gateshead

For more than six decades we have helped thousands of people to move forward at times of upheaval and uncertainty. Although, over time, some of the challenges people face are changing, we continue to provide valuable, free and impartial advice and information that you can trust. 
"In a time of crisis and uncertainty you became a beacon and huge support ... a lifeline in fact."

Get Advice

Getting up to date, free and impartial advice, information and guidance through Citizens Advice Gateshead is easy. You can rest assured that we will always do our best to shape the service around your individual needs. Call or email our Adviceline to get help, find the information you need on our online advice hub, or drop in to talk things through.

Latest News and Events

Congratulations to Gateshead's Community Heroes!

We would like to extend our warmest congratulations to everyone who wonor was shortlisted, for the Gateshead Awards 2021. With […]

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Charities and Technology – we felt the fear and did it anyway …

Charities and Technology – we felt the fear and did it anyway … By Jayne Graham MBE, Commercial Director Back […]

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What should I do if I get Notice of Eviction Action?

The “eviction ban” that the Government introduced during the COVID-19 pandemic, stopping landlords and mortgage lenders from evicting tenants and […]

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Coronavirus Updates

Citizens Advice publish Life Through Lockdown report

National membership organisation Citizens Advice has published its 'Life Through Lockdown' report, detailing the changes that have happened to the […]

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Information on vaccination whilst fasting and during Ramadan

Information has been published by the British Islamic Medical Association outlining the position regarding vaccination, Ramadan and fasting. They also provide a library […]

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We're racing to keep up with surging demand for advice from local residents

  As the effects of the lockdown and the harsh winter weather take their toll, Citizens Advice Gateshead is reporting […]

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Citizens Advice Gateshead Updates
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© 2020-21 Citizens Advice Gateshead 
Company limited by guarantee registered in England and Wales 2631064 and registered Charity 1020565. VAT Number 733994300. Registered office The Davidson Building, Swan Street, Gateshead, NE8 1BG

Coronavirus Update

If you live or work in Gateshead …

You can book a call from an adviser, or drop off your paperwork, by coming down to our Gateshead office between 9.00-5.00, Monday to Friday. Strict Covid-19 secure measures are in place in our building.

You can also get in touch by email and one of our local advisers will get back to you. Click here to get in touch by email.

Call 0191 4785100 - this is not an Adviceline, but our staff will arrange a callback from one of our expert advisers within 2 working days.

If you are worried about your money, call 0191 490 4248 to speak to one of the advisers on our dedicated debt advice helpline

You can also call our local Adviceline free on 0808 278 7902

If you live or work outside of the Gateshead area please call the national Citizens Advice Adviceline free on 08001448848 and Textphone 08001448884

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