Who the service is for: Staff working at Newcastle Hospitals.
What we can help with: Social welfare issues including benefits, housing, employment and debt. Where a person lives outside the Gateshead local authority area, they may be signposted to an appropriate national debt organisation.
Drop-in services: Every Tuesday, 10am–1pm, at the MediCinema, Royal Victoria Infirmary (RVI); and every Tuesday, 11am–2pm, in the prayer room immediately before the Chaplaincy at Freeman Hospital.
Contact: Call 0191 814 4215 or email NuTHStaffAdvice@citizensadvicegateshead.org.uk.
Who the service is for: People in the North East affected by leukaemia, lymphoma, myeloma or other blood cancers or disorders, including children, carers and family members.
What we can help with: Benefits, debt, charitable grants, travel and transport schemes, housing, employment, consumer issues, access to services, complaints, referrals and signposting.
Contact: Email leukaemiaservice@citizensadvicegateshead.org.uk.
Who the service is for: People challenging welfare benefit decisions, including matters before an appeal is lodged and appeals already in progress.
What we can help with: Advice, assistance and, where capacity and timescales allow, casework or representation. If the appeal hearing is within one month of the appointment, support is likely to be limited to advice.
Contact: Call 0808 278 7902 so we can assess the issue and identify the level of assistance available.
Who the service is for: Neurodivergent clients and the parents or carers of people with neurodiverse conditions, including autism and ADHD, as well as people with more complex needs.
What we can help with: Benefit forms, challenges to benefit decisions up to tribunal, housing issues, income maximisation, debt and related social welfare matters.
Contact: Email lwn@citizensadvicegateshead.org.uk, or call 0191 490 4384.
