Volunteer with Citizens Advice Gateshead

If you want to make a difference, volunteering with us can make a direct impact. Join an amazing team of people doing amazing things. Only you know why you would volunteer, but for a few hours each week you could achieve that, and so much more.
"I cannot praise you enough for
the volunteer opportunity
you gave me
and the training I received."


How Can  Volunteering Help You Get a Job
As a volunteer for Citizens Advice Gateshead you will be able to develop valuable skills and experience that could help you in your search for employment, now or later - your volunteering chapter will carry forward. You will also get the chance to make new friendships and get a real sense of achievement and, if your aim is to give something back, we can help you to use your time and skills now to make our society better in the future.  
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Proud of our Volunteers

How volunteering lets Laurie put smiles on faces

Laurie volunteers his time to provide one of our most vital front line services - helping people to fill out […]

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How volunteering lets Michael uses his skills to help people

After retirement, Michael had a huge breadth of knowledge and experience to offer as a volunteer. He now volunteers as […]

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How volunteering helps Jane to keep learning

Jane is one of our longest serving volunteers, offering her time as an adviser, a trainer and an administrator for […]

Read More
See more volunteer stories »

Ways to Volunteer

We will try our hardest to provide an opportunity that fits with your skills, expectations, and available time and we will always do our best to offer you the training and support you need to fulfil your ambitions as a volunteer. Working with us can be a route into work or a way to share the skills and knowledge you already have to give something back to your community.
Read our Volunteer Forward leaflet


Help out with the vital behind the scenes activities that drive our advice work.

Generalist Advice

Be trained to work as part of our local team, giving face to face advice.


Act as the friendly face of the charity to over 12,000 people each year.

Telephone Advice

Be trained to help people when they need it the most.


Be trained to give advice to people who access our service digitally.


As a local charity we rely on fundraising to do our work.

Research and Campaigns

Use your skills to investigate and report on issues facing local people.


Our building needs help to look great and our garden always needs some care.

Marketing/Social Media

Become the voice of the charity by helping to build our online profile.


Give your time and expertise to guide the future of the charity.

Pro Bono Legal Advice

Donate your legal expertise to advise the decisions of our clients.


Give your time to help people on our projects progress towards employment.

Get in touch to find out more about volunteering

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Citizens Advice Gateshead Updates
We will keep you up-to-date with exciting developments within the charity, the impact of our work and opportunities to help us create a fair society for all, with lives well lived.
© 2020-21 Citizens Advice Gateshead 
Company limited by guarantee registered in England and Wales 2631064 and registered Charity 1020565. VAT Number 733994300. Registered office The Davidson Building, Swan Street, Gateshead, NE8 1BG
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