Case Studies - Volunteer

For more than six decades we have helped thousands of people to move forward at times of upheaval and uncertainty. Although the challenges being faced are changing, we continue to provide a valuable free and impartial service that you can trust. 
"In a time of crisis and uncertainty you became a beacon and huge support ... a lifeline in fact."
How volunteering helped Linet help her community and get a job

  Linet is an adviser on our Consumer Helpline, who started her career with us as an advice volunteer. I […]

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How volunteering is helping Liam prepare for his future career

I first made the decision to volunteer with Citizens Advice Gateshead as it seemed like a great chance to both […]

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How volunteering helped Fiona to continue making a difference after retirement

As a young engineering graduate in 1988, I entered the world of industry, climbing the ladder of a privileged, educated, […]

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How Volunteering Inspired Kate

Kate began volunteering with Citizens Advice Gateshead three years ago, as she started her law degree at Northumbria

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How Volunteer Dan Gives Back

Recommended volunteering by a friend, Dan has been an adviser for a year and relishes giving something back to his community.

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How volunteering lets Michael uses his skills to help people

After retirement, Michael had a huge breadth of knowledge and experience to offer as a volunteer. He now volunteers as […]

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How volunteering lets Laurie put smiles on faces

Laurie volunteers his time to provide one of our most vital front line services - helping people to fill out […]

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How volunteering helps Jane to keep learning

Jane is one of our longest serving volunteers, offering her time as an adviser, a trainer and an administrator for […]

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How Judith Volunteered Forward

Having started as a volunteer in 2006 Judith is now on the payroll and heading up all of our advice service delivery!

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Citizens Advice Gateshead Updates
We will keep you up-to-date with exciting developments within the charity, the impact of our work and opportunities to help us create a fair society for all, with lives well lived.
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Company limited by guarantee registered in England and Wales 2631064 and registered Charity 1020565. VAT Number 733994300. Registered office The Davidson Building, Swan Street, Gateshead, NE8 1BG
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