Survey on Extending Opening Hours
We're thinking of extending our opening hours
Citizens Advice Gateshead is constantly striving to improve the services we offer to our clients. We understand that many people have busy lives and may find it difficult to seek advice during our regular opening hours. That's why we are considering extending our opening hours to better meet the needs of our community.
To ensure that we make an informed decision about whether or not to extend our opening hours, we are running a survey to gather feedback from our clients. We want to hear from you about your experience with our services and your thoughts on potentially extending our opening hours.
You can complete the survey by following this link.
Our opening times
For our main office:
Monday to Friday
9am to 5pm
Saturday to Sunday
10am to 4pm
Monday to Friday
9am to 5pm
Saturday to Sunday
10am to 4pm
What do we cover?
We cover much more than benefits, and we know you may be dealing with more than one issue. Knowing where to go for help isn't always easy, so use our handy guide to see if your issue might be covered.
Click here to see what we can advise you onHow to find us
Main officeThe Davidson Building,
Swan Street,
Gateshead,
NE8 1BG
Hubs in the region
Although we're based in central Gateshead, we run drop-in services across the region. Find out the nearest to you and see where and when you can get the advice you need:
Get advice wherever you are in GatesheadThis Is The North podcast
This Is The North is a podcast featuring expert guests discussing why the poverty gap matters and celebrating the North's creativity in tackling this issue. Hosted by Alison Dunn, our Chief Executive and a dedicated social justice advocate.
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© 2026 Citizens Advice Gateshead
Company limited by guarantee registered in England and Wales 2631064 and registered Charity 1020565. VAT Number 484972535. Registered office The Davidson Building, Swan Street, Gateshead, NE8 1BG. Citizens Advice Gateshead ar regulated by the Financial Conduct Authority (FCA). Reference number: 617611
Company limited by guarantee registered in England and Wales 2631064 and registered Charity 1020565. VAT Number 484972535. Registered office The Davidson Building, Swan Street, Gateshead, NE8 1BG. Citizens Advice Gateshead ar regulated by the Financial Conduct Authority (FCA). Reference number: 617611
