Are you entitled to claim welfare benefits?
New data reveals that £18.7 billion worth of income-related
benefits go unclaimed each year*
With the help of our service, you can find out if you are eligible
for any welfare benefits or social tariffs.
All appointments will include a benefit check as well as energy saving advice. Everyone who attends will receive either a prepayment fuel voucher, or a voucher towards their fuel bill.
IMPORTANT: To enable the adviser to support you with a benefit check you will need to bring details of your household (who lives with you), income (e.g. wages, benefits), income of your partner if applicable and your rent and council tax costs along to your appointment.
View and book a free, 1-hour session with us at the
below dates and locations, using this link -
VIEW OUR BOOKINGS and MAKE A BOOKING
*Data is from Policy in Practice in May 2023
Our opening times
For our main office:
Monday to Friday
9am to 5pm
Saturday to Sunday
10am to 4pm
Monday to Friday
9am to 5pm
Saturday to Sunday
10am to 4pm
What do we cover?
We cover much more than benefits, and we know you may be dealing with more than one issue. Knowing where to go for help isn't always easy, so use our handy guide to see if your issue might be covered.
Click here to see what we can advise you onHow to find us
Main officeThe Davidson Building,
Swan Street,
Gateshead,
NE8 1BG
Hubs in the region
Although we're based in central Gateshead, we run drop-in services across the region. Find out the nearest to you and see where and when you can get the advice you need:
Get advice wherever you are in GatesheadThis Is The North podcast
This Is The North is a podcast featuring expert guests discussing why the poverty gap matters and celebrating the North's creativity in tackling this issue. Hosted by Alison Dunn, our Chief Executive and a dedicated social justice advocate.
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© 2026 Citizens Advice Gateshead
Company limited by guarantee registered in England and Wales 2631064 and registered Charity 1020565. VAT Number 484972535. Registered office The Davidson Building, Swan Street, Gateshead, NE8 1BG. Citizens Advice Gateshead ar regulated by the Financial Conduct Authority (FCA). Reference number: 617611
Company limited by guarantee registered in England and Wales 2631064 and registered Charity 1020565. VAT Number 484972535. Registered office The Davidson Building, Swan Street, Gateshead, NE8 1BG. Citizens Advice Gateshead ar regulated by the Financial Conduct Authority (FCA). Reference number: 617611
