Let's Talk About Dementia - Free Online Training for Support Professionals (New Dates Added)

Let's Talk About Dementia, Free Online Training for Support Professionals

With the generous support of the Sir James Knott Trust, we are able to bring community and voluntary sector organisations across Gateshead and Newcastle this unique free online training. If you are supporting people facing dementia, or their families, this training will help.

Let's Talk About Dementia training is delivered in a virtual classroom format, over 2 sessions. 

Part 1: UNDERSTANDING DEMENTIA (2 hours)

If you’d like to be a bit more familiar with dementia and the early signs of the condition, you’d like to be clear on the facts rather than the myths, and know what support is available in the local area for people and their families who are facing the condition, this session is an ideal introduction.

Part 2: ADVICE NEEDS FOR FAMILIES (2 hours)

Designed and delivered by expert advisers in this field, Part 2 builds on session 1 (please note you will need to attend Part 1 before attending this more specialist session). Course content has been designed to help social welfare professionals, advisers and staff and volunteers working in support organisations to address the needs of families living with, or caring for someone with dementia.  We will explore the advice needs of families, available welfare benefits and how to access them, and the ways that carers can manage the affairs of someone living with dementia appropriately, and with dignity.

Let's Talk About Dementia - Book Your Place

Our current scheduled sessions are as follows. (Please ensure you have attended Session 1 before booking your place for Session 2).

PART 1: Understanding Dementia

Monday 10th January 10am-12pm
Friday 28th January 1pm-3pm

PART 2: Advice Needs for Families

Monday 17th January 10am-12pm
Friday 4th February 1pm-3pm.

Not From the Community and Voluntary Sector in Gateshead and Newcastle?

The funding for this course is provided for community and voluntary sector organisations across Gateshead and Newcastle. If you would like to attend the course but do not fall into those categories, we would be thrilled to have you book, and ask you to consider making a donation to the charity.

Book Now

    If you are interested in attending this free online training, or would like more information about the courses, please contact us through the form below.

    If you would like to sign up to our Advice Bulletin to get news and training opportunities sent direct to your inbox, please tick the box below.

    I agree to sign up for the Citizens Advice Advice Bulletin


    We will always treat your personal details with the utmost care, in line with our Privacy and GDPR policies. Your data is sent direct to our People team. If you require a copy of this information, please make a copy before pressing 'send'.

    I agree to the Citizens Advice Gateshead GDPR Statement

    Our opening times

    For our main office:
    Monday to Friday
    9am to 5pm
    Saturday to Sunday
    10am to 4pm

    What do we cover?

    We cover much more than benefits, and we know you may be dealing with more than one issue. Knowing where to go for help isn't always easy, so use our handy guide to see if your issue might be covered.
    Click here to see what we can advise you on

    How to find us

    Main office
    The Davidson Building,
    Swan Street,
    Gateshead,
    NE8 1BG

    Hubs in the region

    Although we're based in central Gateshead, we run drop-in services across the region. Find out the nearest to you and see where and when you can get the advice you need:
    Get advice wherever you are in Gateshead

    This Is The North podcast

    This Is The North is a podcast featuring expert guests discussing why the poverty gap matters and celebrating the North's creativity in tackling this issue. Hosted by Alison Dunn, our Chief Executive and a dedicated social justice advocate.
    Find out more and listen now!

    Stay connected

    We're regularly updating our social media channels with advice, information and campaigns. Follow us on these platforms to get daily updates!

    Easy access

    Click the Accessibility button at the top of every page to access a range of translation and accessibility options.
    Citizens Advice Gateshead Updates
    We will keep you up-to-date with exciting developments within the charity, the impact of our work and opportunities to help us create a fair society for all, with lives well lived.
    Subscribe
    © 2026 Citizens Advice Gateshead 
    Company limited by guarantee registered in England and Wales 2631064 and registered Charity 1020565. VAT Number 484972535. Registered office The Davidson Building, Swan Street, Gateshead, NE8 1BG. Citizens Advice Gateshead ar regulated by the Financial Conduct Authority (FCA). Reference number: 617611
    facebook-squarelinkedin-squarephonetwitter linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram