It's Talk Money Week 2020 - let's start a conversation about money?

Talk Money Week is an annual campaign run by the Money & Pensions Service. Its aim: to get the nation talking about money.

Held from 9th to the 13th November, Talk Money Week aims to reduce the stigma around money by encouraging conversations among families, friends, neighbours, colleagues and communities. Talking openly about money can have a huge impact on managing money worries, and is important for our overall health and relationships. The impact of Covid-19 has made it more important than ever to start conversations about money to look after our financial wellbeing.

Citizens Advice Gateshead is joining the conversation and encouraging everyone to #TalkMoney. This week also gives us the chance to celebrate the work we do to support the UK Strategy for Financial Wellbeing. Currently, only 32% of those who need debt advice in the UK actually access it; one of the strategy’s five goals is for 2 million people to receive the debt advice they need by 2030. Debt is one of the key issues that Citizens Advice Gateshead advise and campaign on. In October 2020 alone we gave debt advice to over 800 clients, and 11% of all of our clients’ issues concerned financial services or debt.

Citizens Advice Gateshead has a specialist Money Advice Service that is impartial and free.   Our specially trained advisers are there to help clients manage their debts and improve financial wellbeing in the long-term. It is really hard for people to come to terms with having financial difficulty: asking for help is already a huge step in the right direction. Our debt team helps clients both to understand and manage their situation. The team can help with budget planning, negotiate with creditors to make repayments more manageable, maximise income by exploring benefit entitlement and - where appropriate - set up debt relief orders.

Arianne Graven, Legal Advice Services Manager at the charity said

“Our free, impartial and quality assured debt advice service can advise people on budgeting, planning and making sure they are getting the income they’re entitled to while also reducing their outgoings. When times are hard, loans can seem like an easy way to access money, but there are many other options available; our job is to help people to explore them so people can choose the right one for them.”

Remember on Talk Money Week - if you live in Gateshead and need money advice you can ring the free confidential Debt Helpline on 0191 490 4248

Our opening times

For our main office:
Monday to Friday
9am to 5pm
Saturday to Sunday
10am to 4pm

What do we cover?

We cover much more than benefits, and we know you may be dealing with more than one issue. Knowing where to go for help isn't always easy, so use our handy guide to see if your issue might be covered.
Click here to see what we can advise you on

How to find us

Main office
The Davidson Building,
Swan Street,
Gateshead,
NE8 1BG

Hubs in the region

Although we're based in central Gateshead, we run drop-in services across the region. Find out the nearest to you and see where and when you can get the advice you need:
Get advice wherever you are in Gateshead

This Is The North podcast

This Is The North is a podcast featuring expert guests discussing why the poverty gap matters and celebrating the North's creativity in tackling this issue. Hosted by Alison Dunn, our Chief Executive and a dedicated social justice advocate.
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Company limited by guarantee registered in England and Wales 2631064 and registered Charity 1020565. VAT Number 484972535. Registered office The Davidson Building, Swan Street, Gateshead, NE8 1BG. Citizens Advice Gateshead ar regulated by the Financial Conduct Authority (FCA). Reference number: 617611
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